Refund policy

We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount.
Return shipping is at the customers expense. In the event that your order arrives damaged in any way, please email us as soon as possible at orders@cnvliquor.com.au with your order number and a photo of the item’s condition.
We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at orders@cnvliquor.com.au.